1. Domestic (US) Shipping Rates
We offer a standard shipping rate of $4.95 for orders under $99.99. For all orders over $100 we offer Free Shipping.
2. Canada and Mexico Shipping Rates
We offer a standard shipping rate of $15 for orders under $150. For orders over $150 we offer a $10 shipping rate.
3. International (Selected Countries) Shipping Rates
We offer a standard shipping rate of $19 for orders under $200. For orders over $200 we offer a $10 shipping rate.
4. General Shipping Policy
We have a processing time of 1 - 3 days. Once your item(s) have been shipped you will receive an email with a tracking number for your purchase.
5. Expedited Shipping Requests Policy
When making your purchase, simply indicate in your notes when you will need your item. If for any reason, we can not ship your item in time, we will contact you and offer you a refund.
We do not offer refunds for returns. Please see exchange policy.
Our policy lasts 7 days after delivery of your item. After 7 days , unfortunately we can’t offer you an exchange.
To complete your exchange, we require a receipt or proof of purchase. Please ensure that your return is postmarked on the day of shipment to make sure that your exchange is accepted within the 7 day period.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to the below address.
If the item is marked as a gift when purchased, same policies for returns and exchanges are applied. Gift items can only be exchanged or receive a store credit.
HAIR ADORNMENTS & JEWELRY
All hair adornments and jewelry can not be returned or exchanged.
To return or exchange your product, please send your purchase back to:
P.O. Box 824
New York, NY 10039
*Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We unfortunately can not guarantee that we will receive your returned item.
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